Understand what might be causing slow Internet speed
There are virtually countless reasons why your Internet might not be performing as you expect it to, but a few common reasons include the following:
Old software or hardware
Too many other computers or mobile items on the network
Signal interference from walls or other appliances
Low Internet speed from your Internet Service Provider
Check your Internet speed
You pay for a certain amount of Mbps (megabits) per second of upload and download speed; checking your actual upload and download speed will give you an approximate idea of how close you are to the advertised speed.
Many Internet Service Providers advertise speeds of “up to” a certain number, meaning that the top speed itself isn’t guaranteed.
Most of the time, your computer’s highest upload or download speed will be a little bit lower than the advertised speed. If the actual speed is close to the advertised speed, your ISP isn’t the problem.
Compare your speed results against your plan
Check your service plan to see what speed you are paying for, then compare that number with the actual speed that you found. If the speeds aren’t anywhere close to each other, you’ll need to call your ISP.
If you haven’t upgraded your internet in a long time, you may be able to find faster internet for lower prices. Check all of the providers in your area.
Don’t fall for the megabit/megabyte trap. ISPs advertise in megabits, not megabytes. There are 8 megabits (Mb) in a megabyte (MB), so if you are paying for 25 megabits per second (Mbps), then that’s just over 3 megabytes per second (MBps) of actual transfer speed.